FAQs

Extron Control and Automation solutions simplify the way users interact with AV systems, room technologies, and enterprise AV infrastructure. These solutions help simplify meetings, streamline presentations, and operate core infrastructure across the enterprise.

Extron control systems are designed for a wide range of spaces, from classrooms, conference rooms, huddle rooms, training rooms, and divisible spaces to command centers, auditoriums, enterprise campuses, and secure government environments.

Yes. They are secure by design. They are engineered to support enterprise IT security and network requirements.

Extron systems are highly scalable and well‑suited for enterprise and campus‑wide deployments. Many of our solutions allow IT teams to centrally manage, monitor, and troubleshoot hundreds—or even thousands—of rooms from a single platform, without recurring licensing fees.

Yes. Extron control and automation systems are designed to integrate seamlessly with smart buildings and BMS environments. Extron IP Link Pro and IPCP Pro xi control processors support widely used protocols such as BACnet, KNX, and DALI through software drivers, without requiring additional hardware.

Not always. Many Extron control systems can be built using configuration-based tools rather than traditional custom programming. Extron pioneered a drag-and-drop configuration approach for AV control systems, while ControlScript is available when a project requires more advanced programming.

No, users are welcome to use an iOS device, Android device, or laptop/PC instead of a TouchLink touchpanel. These types of interfaces would require an Extron LinkLicense for User Interfaces to be redeemed on one of our control processors and the Extron Control app. Extron Control is an easy-to-use AV control system app that gives users complete access to Extron control systems directly from Apple iOS or Android devices. If using a laptop or PC for the interface only, LinkLicense for User Interfaces is required.

To request a new driver, please contact your Extron representative or the Extron support hotline to request one.